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Frequently Asked Questions

What forms of payment do you accept?

We accept cash, Visa, Mastercard, Amex, Discover, Apple Pay, ScratchPay, and CareCredit. We do not allow payment plans. All services must be paid for at the time they are rendered. We accept all pet insurance plans.

How do I schedule an appointment?

Our Customer Services Representatives are waiting to help you schedule your appointment with our doctors.

How do I know if my pet is having an emergency?

If you are concerned that your animal is experiencing a medical emergency, call the hospital at (630) 851-1312 to discuss so we can better assist you with these urgent matters.

Do you board pets?

At this time, Foxmoor Veterinary Clinic does not offer this service.

Do you offer grooming services?

We offer grooming services 6 days a week. Grooming appointments are required. All grooming pets must be current on required vaccines and stool checks prior to their visit.

Do you have on-site training facilities?

We offer obedience training for all of our canine pets at most of our facilities. Pets who see doctors at a facility where training classes are not offered are encouraged to schedule classes at one of our other facilities. Classes are offered at Animal Care Center of Plainfield; Oswego Animal Hospital and Animal Care Center of Shorewood.